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Solutions manager
About the Position:
We are currently looking for a Solutions Manager to help us design and implement data annotation solutions throughout the sales cycle. This will include supporting the sales team to understand client requirements, building data workflows and pipelines using a variety of technical tools, as well as assisting in project delivery and data formatting. The ideal candidate will have a strong interest in the AI industry and/or data processing work, as well as some experience in solutions design.
Duties and Responsibilities:
- Work with existing and prospective customers to deeply understand their proposed use cases and propose solutions based on HITL's core offerings, technology, and workforce capability
- Lead technical sales consultations and project implementation, including POC setup, workflow design, data transfer, tool customization, and output formatting
- Create detailed instructions for Project Managers and annotation teams and guide their understanding of the project at hand, including troubleshooting any technical issues
- Provide consultative proposals and findings to clients in an organized and accessible manner, including data and quality analysis and enhancements of existing workflows
- Monitor the key trends in the market and the ecosystem and provide actionable insights on clients' needs for the purposes of service improvement
Qualifications:
- Demonstrated relevant experience, especially in technical sales, solutions design, or a similar customer-facing technical role
- Knowledge of programming languages like Python and experience developing scripts for data processing
- Strong communication skills, creativity and a self-starter attitude
- University degree in a relevant field
- Passion for our social mission as well as a visionary mindset
Current Opennings
Internships
For more information:
Current internships are published on our page at Erasmusintern.org
What our interns say
My internship at HITL was deeply enriching. Interviewing refugees, designing and teaching English classes, and enjoying iftar dinners was an experience I will always cherish. It was inspiring to work with the team on the launch of the Foundation. As someone who is interested in innovative tech solutions and policy I couldn't have asked for a more fulfilling opportunity!
Tanea Bandyopadhyay
Social Impact Intern